Arrival Time
We encourage our guests to check in 15 minutes prior to their scheduled service time. Late arrivals will end at the scheduled time. Spa guests can enjoy the usage of the hotel pool, pool deck and hot tub for 1 hour prior to their services and 1 hours after their services.
Age Requirement
Spa services are available to individuals aged 18 years or older.
Parties/Group Bookings
Due to space limitations, we only allow group booking for up to 6 individuals.
Cancelling & Rescheduling
If you have a change of plans, we ask that you contact us 24 hours prior to your scheduled appointment. Cancellation or rescheduling within 24 hours of your service will result in a 50% charge of the service booked. In the event that you fail to notify us of your need to cancel or reschedule you will be charged 100% of the value of the service.
Health Restrictions
Please undertand that sunburns, skin wounds, open cuts or blisters may be a contraindication; service may be refused as a result.
Gratuity
For your convenience, a 20% gratuity will be added to each service. Prices and products are subject to change.